Effective Date: March 17, 2026
Terms and Conditions
1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@northstrand.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: https://www.northstrand.com/privacy-policy
Privacy PolicyAt
Northstrand Group ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, request information, or otherwise engage with us — including via email and text message communications.
Information We CollectWe collect personal information that you voluntarily provide to us, which may include:
- Name
- Email address
- Phone number
- Property information
- Any other information you submit through our website forms or communications
How We Use Your InformationWe use your information to:
- Respond to your inquiries
- Provide updates about properties, services, and market information
- Send you marketing communications via email and text message
- Personalize and improve our services and customer experience
- Comply with legal obligations
Communication ConsentBy providing your phone number and/or email address, you expressly consent to receive communications from Northstrand Group via:
Email
Text messages (SMS/MMS)
Message and data rates may apply.
You can opt out of these communications at any time by:
- Clicking the "unsubscribe" link in our emails, or
- Replying "STOP" to any text message you receive from us.
Your consent to receive marketing communications is not a condition of any purchase.
How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information with trusted service providers who assist us in operating our business, such as CRM platforms, email services, and website hosting partners — only to the extent necessary for them to perform these services.
Data SecurityWe implement reasonable security measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Privacy RightsYou may request to access, update, or delete your personal information by contacting us at
info@northstrand.com. We will respond within a reasonable timeframe.
Updates to this PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact UsIf you have any questions about this Privacy Policy, please contact us at:
Northstrand Group12121 Wilshire Boulevard #1015
Los Angeles, CA 90025
info@northstrand.com(310) 953-6854
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